Scalar Chain
Scalar Chain [10]
- It is a management principle based on establishing an unbroken line of authority from the highest levels of management on down.
- In this model, the person at each management level communicates with only those directly above and below them. The manager at the highest level has the most decision-making power, and responsibility for decisions decreases as one goes down the chain.
- The system can be circumvented in emergencies and for operational efficiency, when two people at the same level can directly communicate with each other, rather than go through the upper levels that connect them, as long as their supervisors are aware. This exception is called a gangplank.
- Organisations employ this principle to ensure that decision-making power remains in the control of high-ranking managers.
Aiden
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